Our Terms and Conditions
Welcome to Marie Redmond Tuition’s website. The website is owned, managed and maintained by Marie Redmond Tuition Ltd, a company registered in England. Company Number: 08208788. Registered office: c/o TaxAssist Accountants, 635 Bath Road, SLOUGH, SL1 6AE. VAT Registration Number: GB 204 8090 32.
All payments, payment enquiries and administration correspondence/queries should be directed to:
Marie Redmond Tuition, PO Box 889, Chalfont St Giles, HP6 9HW
Telephone: 01494 956 809
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company, Marie Redmond Tuition Ltd. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
- The content of the pages of this website is for your general information and use only.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on the website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through the website meet your specific requirements.
Notification of Changes
- The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- We may collect and process the following data about you:
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our website.
- Your information may be accessed only be entities trading under the Marie Redmond Tuition name. We will not allow third parties to access your information.
- All information provided by our clients is treated as confidential. With a few exceptions, for example information requested by a court, we will not release information to any other party without your consent
Links from this website
The website includes links to other websites. These links are provided for your convenience and to provide further information. They do not signify that we endorse the linked websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Opinions expressed or material appearing on such websites is not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Marie Redmond Tuition will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. We accept no responsibility for the content of the linked websites.
Exclusions and Limitations
The information on this web site:
- Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
- Above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Governing law / jurisdiction
Your use of the website and any dispute arising out of or relating to the website is subject to the laws of England & Wales.
Marie Redmond Tuition Ltd will be providing the 11 Plus Courses, under the following conditions:
1. Marie Redmond Tuition’s (MRT’s) Obligations
a. Subject to these terms and conditions, MRT undertakes to accept your child as a student of the company from the time of joining until September of Year 6or such earlier date as is agreed between us.
b. While your child remains a student of MRT, we undertake to exercise reasonable skill and care in respect of their education and welfare. This obligation will apply during lesson times.
c. We undertake not to subject your child to corporal punishment or physical contact except where such contact may be deemed appropriate for the maintenance for good order, your child’s safety or otherwise.
d. Our website and Registration Form describes the broad principles on which MRT is presently run are believed to be correct at the time of publication. However, from time to time it may be necessary to make changes to any aspects of the way the company is run and we reserve the right to do so. For this reason, please notify MRT immediately if there is anything of particular concern contained on the website or Registration Form, as it may be that recent changes are not reflected in the current versions. We will give parents notice of any changes at MRT that we regard as significant to your child the term before the change is to take effect and where practicable will consult with parents on such changes.
e. We shall monitor your child’s progress at MRT and produce regular written reports. We shall advise you if we have any concern about your child’s progress but we do not undertake to diagnose dyslexia and or other specific conditions. You may be asked to withdraw your child without being charged fees in lieu of notice if in the opinion of the Director of MRT cannot provide adequately for your child’s special educational needs.
f. We cannot accept any responsibility for the welfare of your child while off the company premises.
2. Teaching Process
a. Teaching will be provided by a qualified and experienced teacher who has been thoroughly trained in Marie Redmond’s teaching methods. Course content will be planned by Marie Redmond.
3. Group Size/Placement
a. If fewer than six students have registered one month before the starting date, we reserve the right to cancel or postpone the course. Pupils however will have the opportunity to move to another course or to receive a full refund of the course fee.
b. Marie Redmond Tuition reserves the right to cancel a student’s place for any reason and will issue a full refund.
4. Acceptance and Deposit
a. An offer of a place for your child at MRT is accepted by your completing the Registration Form and paying the Registration Fee and Deposit.
b. The Registration Fee is non-refundable. The Deposit is not refundable if your child does not take up a place at MRT. The Deposit will form part of the first full payment.
5. Payment of Fees
a. No enrolment will be processed and no pupil will be able to attend sessions until the full course fee payment or instalment is received.
b. Each invoice must be paid in full by the due date unless it has been agreed in writing with the Director that an alternative arrangement has been made.
c. We reserve the right to refuse to allow your child to attend lessons while Fess remain unpaid.
d. Marie Redmond Tuition will impose a £25.00 administration charge in all cases of dishonoured cheques.
e. If any payment is not made by the due date, a charge of 5% of the outstanding instalment will be levied automatically.
f. Each person who signed the Registration Form is liable to MRT for the whole of the fees and any supplemental charges unless MRT has agreed in writing to look exclusively to any other person for payment of the Fees or any part of them.
g. Where two parents have signed the Registration Form, one of them (but not both of them) may withdraw from the contract with MRT by submitting a term’s notice provided they have obtained the prior written consent of both MRT and the remaining parents.
h. The fees will be reviewed from time to time (usually annually) and may be increased by such amount as MRT considers reasonable. Notice of an increase in the Fees will be emailed to you prior to the end of the penultimate term before the increase is to take effect.
6. Amendments, Cancellations and Refunds
a. Parents are advised to consider carefully their circumstances and personal commitments before enrolment, as fees will be refunded only if a written cancellation note is received before the beginning of the course. The following amounts can be refunded: full refund if cancellation note is received 28 days before the course commences, half refund if it is received between 27 and 14 days before the course commences, no refund if cancellation note is received 13 days or less before the start of the course. Please note that the deposit and registration fee is non-refundable.
b. If you wish to withdraw your child from a course that your child has started, you shall either give a full term’s notice to that effect or shall pay MRT a term’s fees in lieu of notice, at such rate would have been charged for the final term of provision if a term’s notice had been given. In cases where proper notice is not given, the appropriate sum in lieu of notice will become due and owing to MRT as a debt of the first day of the term which would have been the final term of provision if a term’s notice had been given. MRT also reserves the right to levy an additional charge for any resources used by the child that have not been covered by the fees already paid.
c. If you wish to withdraw your child from a course, their textbooks will be posted to you, subject to the postage fee being paid and you will be advised of the amount.
d. Fees cannot be transferred to cover payment for a course in another term.
e. If your child cannot attend their lesson, they are welcome to attend an alternative class during the same week, subject to availability. A fee of £5 per lesson change will be added to your invoice.
f. Refunds will not be issued due to a pupil’s missed lesson.
g. We are not liable for lessons cancelled due to circumstances beyond our control such as adverse weather conditions, war, pandemics etc. If such events lead to the cancellation of lessons, no refund will be given. However, we will always do our best to offer alternative lessons wherever possible.
a. Please do not send your child to a lesson if they have any known or suspected condition
which may be contagious. If a contagious condition is suspected, the pupil should not attend any lesson during the period in which they could be incubating the condition or at any point after
contracting the condition when they could still be contagious.
b. Any pupil who has family members showing any symptoms of a flu-like illness should stay away from classes until they are fully recovered and free of symptoms. In the instance of sickness or diarrhoea, the pupil must have been clear of all symptoms for at least 48 hours before attending a lesson.
c. If your child requires urgent medical attention while under MRT’s care, we will if practicable attempt to obtain your prior consent. However, should we be unable to contact you, we shall be authorised to make the decision on your behalf should consent be required for urgent treatment recommended by a doctor.
8. Arrival and Late Collection
a. It is important that pupils arrive promptly to each lesson in order that they do not miss the beginning or disrupt the other group members. Please also try to collect your child promptly at the end of each session.
b. If you are more than 5 minutes late to collect your child, we will assume that you have booked wrap-around care, charged at £12.60 per 15 minutes and payable within 24 hours.
c. If driving to the venue, please park safely and considerately. We are not liable for any damage to vehicles whilst parked in the venue’s car park; nor can we be held responsible for any injury to persons whilst moving between their vehicle and the venue.
9. Personal Property
a. All items of personal property are brought onto Marie Redmond Tuition’s premises entirely at the owner’s risk. Marie Redmond Tuition will not be held responsible, nor accept any liability, for any loss or damage to any such items, howsoever caused.
a. We strive to provide the best possible service. However, we will not be held accountable or responsible for the academic success or lack thereof demonstrated by the student. Although we will do everything in our power to help grades and skill sets improve, we can offer no guarantee thereto.
b. We are not liable for any direct, incidental, consequential, indirect, special, punitive or similar damages arising out of use of our tutoring service, or any errors or omissions in the content of our materials. You, the client, specifically waive any and all claims arising out of the use of this tutoring service.
c. All materials created by us are copyright. You agree that you will not publish or distribute any portion of any materials without prior written permission from us.
11. Change in Ownership etc
a. For the purpose of constitutional changes to MRT or amalgamation we reserve the right to transfer the undertaking of MRT to any other natural or legal person and to assign the benefit of this contract in connection with any such transfer and /or to amalgamate MRT with any other educational institution. Where appropriate we will inform and consult with all parents in relation to such changes.
12. The Parents’ Obligations
a. You undertake to encourage your child in their studies and give appropriate support at home. You will keep MRT informed of matters which affect your child, to ensure your child arrives at lessons feeling confident and positive.
b. You undertake to maintain a courteous and constructive relationship with MRT staff keeping in touch with MRT where your child’s interests so require.
c. You undertake to ensure that your child arrives at lessons punctually.
d. You undertake to inform MRT in good time of any situations where special arrangements may be needed in relation to your child.
e. If you have cause for concern as a matter of safety, care, discipline or progress of your child you must inform MRT without delay. Complaints should be made in accordance with the Complaints Policy. You undertake not to denigrate MRT in the local community if you have such a complaint and to maintain confidentiality.
f. MRT will be entitled (unless notified otherwise) to treat any communication from any person who had signed the Registration Form as having been given on behalf of both such persons. Unless other arrangements are agreed between you and MRT we shall be entitled to treat any communication from MRT to any such person as having been made to both of them.
g. Under no circumstances will MRT staff engage in extra tuition with a current or past pupil of MRT (if that pupil is in current Year 4 or 5). You agree not to request MRT for extra tuition from any of their staff.
a. All notices required to be given under these terms and conditions must be given in writing. You undertake to notify MRT of any change of contact details of any person who has signed the Registration Form. Communication will be sent by MRT to the contact details shown in its records.
a. Headings in these terms and conditions are for ease of understanding only and do not form part of these terms and conditions.
15. Jurisdiction and Governing Law
a. The contract between you and MRT is governed by English Law. You agree with us to submit to the exclusive jurisdiction of the English courts.
16. Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
The laws of England and Wales govern these terms and conditions. By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Marie Redmond Tuition to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
These Terms and Conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© 2018 Marie Redmond Tuition Ltd. All Rights Reserved